Name someone you either work with or do business with who doesn’t get enough credit for the great job they do.
I’d have to point to two agents I work alongside who do the kind of quiet, foundational work that never makes the trades: Ben Totis and Ben Schiffer.
Ben Totis played a real part in resurrecting Billy Idol’s career, something paying off in a big way with Billy’s Rock & Roll Hall of Fame induction this year, and he’s playing arenas again. He’s done similarly important work with Empire of the Sun, Reneé Rapp and Addison Rae, among others. Ben and I work The Weeknd and Bruno Mars together, who are both out on massive stadium tours, and what stands out is how thoroughly he thinks everything through: always several steps ahead, willing to get into the weeds on the parts of a deal nobody else wants to touch and never needing the credit for it.
Then there’s Ben Schiffer, who has been a partner since 2020, and whom I brought in about a decade ago to work artists like Sheryl Crow, Slash, Peter Frampton and Crowded House. Representing an iconic, established artist takes a completely unique discipline: it isn’t about chasing momentum, it’s about creating new excitement while honoring a legacy. Ben does this with a level of care and instinct you cannot teach. He also happens to represent some of the most exciting new artists today, including Jensen McRae and Angie McMahon.
What’s the single biggest threat facing the live music business?
Impatience and consolidation. First there’s the human side: impatience. It’s easier than ever to be famous and easier than ever to get rich quickly, though harder than ever to build a career that lasts. Just because an artist can sell out a stadium right now doesn’t mean they should be playing one. The real discipline is having the restraint to know the difference, and the patience to build toward that moment rather than reach for it too soon.
Then there’s the structural side: consolidation. We know that consolidation will continue to happen on the promoter, agency and management side. However, it’s vitally important that we continue to celebrate and support independent artists, managers and promoters as well. A multi-player ecosystem is critical to the health of the industry.