Print Subscription Terms

HITS print subscriptions are billed in advance. Payment processing and subscription management are provided through Stripe, a third-party payment processor.

By purchasing a subscription, you authorize HITS to charge the payment method provided at checkout for the price and billing frequency displayed at the time of purchase. Recurring subscriptions automatically renew at the end of each subscription term unless canceled before the applicable renewal date.

Subscriptions may be viewed, updated or canceled through the Manage Print Subscription link on the HITS website.

Cancellation and renewal

Cancellation prevents the subscription from renewing at the end of the current paid term. No additional subscription charges will be made after cancellation, unless the subscriber later purchases or reactivates a subscription.

Cancellation does not end the current paid term early. Unless otherwise required by applicable law, the subscriber will continue to receive issues through the end of the paid subscription term.

Refund policy

All completed subscription purchases and renewal payments are final and nonrefundable, except where otherwise required by applicable law.

HITS does not provide full or partial refunds, credits or prorated reimbursements for:

• cancellation during a current subscription term;
• unused time remaining in a subscription term;
• issues already processed, fulfilled or mailed;
• failure to cancel before a renewal date; or
• a subscriber’s failure to access or use the subscription-management tools made available.

HITS may, at its sole discretion, approve an exception in individual circumstances. Any exception applies only to the specific transaction and does not modify these terms or establish a right to a refund in any other case.

Delivery and account information

Subscribers are responsible for providing and maintaining an accurate name, email address, billing information and mailing address.

Address or account changes should be submitted through the Manage Print Subscription page or sent to subscriptions@hitsmagazine.com. Changes may not apply to an issue that has already entered processing or been mailed.

HITS is not responsible for delayed, missed or undeliverable issues resulting from inaccurate, incomplete or outdated information supplied by the subscriber.

Questions concerning a subscription, billing, cancellation, delivery, missing issues or other fulfillment matters should be directed to subscriptions@hitsmagazine.com.